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Installation
494 TopicsComCast/XFinity Next Generation ISP FAQ
For anyone using these two ISP, it's recommended to review there information regarding there newer ISP services: https://www.reddit.com/r/Comcast_Xfinity/wiki/knowledgebase/next-generation-internet/ During this phase there maybe some problems that arise from this change in services and use with NETGEAR branded cable modems and gateways. Users are encouraged to reach out to these ISPs directly, should there be any questions or problems seen with there services. This ISP updates there compatible modems list here: https://assets.xfinity.com/assets/dotcom/projects/cix-4997_compatible-devices/2023.11.22%20Full%20List%20of%20Compatible%20Devices.pdf Users should review General Troubleshooting Information if they have any NETGEAR branded modem in use with these ISPs: https://community.netgear.com/t5/Cable-Modems-Gateways/General-info-and-Troubleshooting-for-Cable-Modems/td-p/1530376/jump-to/first-unread-message https://www.xfinity.com/support/articles/upgraded-areas-leased-equipment-required-for-upload-speeds Please post the following information in the forums so we can help troubleshoot problematic issues that maybe seen with NETGEAR cable modems and cable gateways: What Firmware version is currently loaded? Copy and paste of the modems connection status and event log page data. https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router Thank you.4.7KViews1like3CommentsFactory reset CBR40/RBS20 now constant drops
Hello everyone I decided to sign up to post here and hopefully get some help from someone who’s had this same issue as my Google searches have been unfruitful. so for many years me and my mom have had the orbi CBR40 router with 1 RBS20 satellite for our internet, that is it and it’s always worked very well with only a few drops every few months in the rooms furthest in the house. recently we found another orbi rbs20 satellite and decided to purchase and add it but due to forgetting our login to orbi app and changed admin and admin passwords we did a full factory reset. we took that time to add the new satellite and the old one, it took quite awhile because it kept saying it couldn’t find them despite pressing sync button on all for bit or only one would connect and the other wouldn’t but if we tried adding other then the previous wouldn’t be found. Long time later we finally got both connected, cool! and then we started to notice less than 10 minutes later that the internet was constantly dropping, I’m talking it drops every 5-10 minutes, 15 if we are lucky. This is INCREDIBLY inconvenient. However our ISP says that it is not showing any drops for them aside from when we disconnected from wall and then after 20 minutes put back in. our orbi is our own equipment so there isn’t really anything the ISO can do other then send a tech to check the lines themselves but nothing equipment related of course. has anyone had this issue that after connecting a new satellite, the new satellite has seemingly messed up your connection and router? we unplugged the new satellite and did another unplug and replug and still same issue, so unplugged old satellite too just incase and same issue, re-added our old one and it hasn’t gone back to pre-new satellite addition connection. starting to regret ever having gotten a 2nd satellite in hope to make our room connections better at opposite end of house. PLEASE HELP US!610Views0likes1CommentNighthawk cm2000 connected to spectrum router. Wifi is marking fair in bedroom where desktop is
I'm having issues with being able to receive good a good WiFi connection in my bedroom. I currently have a nighthawk cm2000 modem connected to a Spectrum router model (SAX2V1S). I do not have the biggest apartment so I'm wondering what could be causing this to have a poor connection? I have a buddy that just keeps mentioning to look for the best modem settings and to change them on my end. I have looked but have not found any answers to this. I am also not very knowledgeable when it comes to these things. It was suggested to implement a WiFi extender but i am curious to know if that is really needed. Any sort of help will be appreciated. I have provided an event log since it seems that's what a majority of people do. Firmware is V1.01.06.922Views0likes1CommentActivating WiFi with a Netgear Nighthawk C7000 v.2
I have a Netgear Nighthawk C7000 v.2 already hard wire connected to my Internet service provider, RCN. Now I also wish to turn on the Nighthawk's WiFi capability--but I'm leery of adversely affecting the hard-wired settings! Where can I get detailed instructions on setting up the Nighthawk WiFi, so that I can use both WiFi and hard-wired capabilities? And any caveats to be aware of when setting up WiFi too? Thanks in advance for any leads!Solved974Views0likes1CommentIs there a way to get telephone (voice service) a using NetGear Nighthawk CM1100?
I bought a NetGear Nighthawk CM1100 to replace an old Ubee cable modem & router combo provided by Spectrum. I did not realize before buying that the Nighthawk is " not compatible with Cable bundled voice service". I guess that means the telephone land line that comes out of the old Ubee unit. It's too late to return the NightHawk. Is there any way to make my telephone service work with the Nighthwak? I don't mind buying an adapter if needed, but what?730Views0likes2CommentsNew - CAX30 Firmware Version 2.2.1.12 Released
New Features and Enhancements: 11/09/2023 Re-introduce the Traffic Meter feature. Bug Fixes: Improve WiFi stability. Enhance system reliability. Fix security vulnerability issues. Various bug fixes. For more information about security vulnerabilities, visit >https://www.netgear.com/about/security Download Link : https://www.netgear.com/support/product/cax30.aspx#download Firmware Update Instructions: To update your product’s firmware, follow the instructions in your product’s user manual. To find your user manual, visit https://www.netgear.com/support/, enter your model number in the search box, and click the Documentation button on the product page. NOTE: This upgrade is for the ROUTER portion of the CAX only. Modem portion Firmware upgrades are pushed down by your ISP. For more information, please see our https://kb.netgear.com/000036375/What-s-the-latest-firmware-version-of-my-NETGEAR-cable-modem-or-mod... To Manually update FW on the router if this isn't seen on the routers web page: https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router NOTE: Use a wired PC and web browser to update router FW. If continued problems are seen after a FW update, it's recommended to try a factory reset and setup from scratch with out loading any saved configurations from backup files. https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router NOTE: Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200 https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-router This article applies to: Cable Gateway AX (2) CAX30 CAX30S Let us know how it works for you...2.4KViews1like2CommentsCM1200 it shouldn’t be this hard!
Can someone please help… I registered the CM1200 Cable Modem with Xfinity, all fine, the Netgear shows up, try the password as password, can’t login, I reset the device as instructed, same again. I manage to get into the routerlogin ip with ‘password’ and I factory reset it. Then I try to change the password from ‘password’ and it asks for the password which is ‘password’ by now and it won’t let me in, I click cancel and it says unauthorized! So I have to repeat this again and again until I realise the madness of it.727Views0likes2CommentsCAX80 set up
I have just purchased the Nighthawk AX8 AX6000 WiFi Cable Modem Router, model CAX80 with the intention of replacing a separate cable modem and separate router (not combined into one unit). About half the devices in my home are through an Ethernet connection and the rest are wireless. My question is how is the Ethernet connection made to the Cable Modem Router? There is one connection coming off the hub that was connected to the old router, but on the CAX80, is this being connected to the “LAN” connection on the back or to one of the aggregate connections or one of the others connections ( 3 or 4)? I realize this is probably a basic question but I’m struggling to make this work. Thank you in advance for any help. CtelliSolved2.2KViews0likes2CommentsCM2000 Rapid flashing lights new setup
I unplugged my older CM1000 and plugged in new CM2000 as instructed with COAX cable. Rapid flashing white lights occurred immediately and has not changed. I’ve held reset for ~15 seconds Unplug coax and reset Change cables and power supply locations. Is it bricked?Solved1.9KViews0likes2Comments