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Forum Discussion
chaos12135
Feb 07, 2021Aspirant
AC1900 C7000v2 restarts, ISP claims not them.
I’ve had this modem/router for a few years now without issue, recently it started to appear to “restart on it own”, so I had it replaced with a brand new one from Best Buy. This new one does the sa...
chaos12135
Feb 09, 2021Aspirant
I’m assuming you’re referring to ChannelID 32?
Also I live in an apartment, so I really don’t have access to the coax cable line any further then where it starts in our apartment. Do coax cable lines degrade over time, because the modem/router has not moved since it was placed there?
Also I live in an apartment, so I really don’t have access to the coax cable line any further then where it starts in our apartment. Do coax cable lines degrade over time, because the modem/router has not moved since it was placed there?
plemans
Feb 09, 2021Guru - Experienced User
Not usually but if something changed in the walls, you have a leak, ISP's hitting the line while changing someone else's setup, etc, there always could be issues.
- chaos12135Feb 11, 2021Aspirant
I replaced the line with a brand new 6' coax cable and still the same issue, so I'm going to request their people come here and find out what's happening.
I'll come back here and post what is happening along with everything when they show up.
Thank you