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Forum Discussion
mtlwrx
Jun 06, 2023Aspirant
AC1900Modem/Router- I cannot finish network setup-
I left the network set up page before I finished it. I cannot find that page again to finish the network set up. Now, I have no network
#networksetup
5 Replies
- FURRYe38Guru - Experienced User
Factory reset the modem and setup from scratch. A complete pull of the power adapters for a period of time after the factory reset then walk thru the setup wizard and setup from scratch with a wired PC and web browser.
Besure to clear out all browser caches.
Try using a different browser. MS Edge, Firefox or Opera is recommended.
Recommend setting the default DHCP IP address pool range to the following after applying and a factory reset: 192.168.#.100 to 192.168.#.200.
https://kb.netgear.com/24089/How-do-I-specify-the-pool-of-IP-addresses-assigned-by-my-Nighthawk-router- mtlwrxAspirant
Furry
Thanks for your reply
But,....
I did the reset, & unplugged (from power)
and nothing changed
I still can't pull up the "Set up new network" page
I tried the reset password instructions, but I can't pull up any page with that active prompt
I go to settings, click "available networks", "netgear 38" comes up, asks for network key, I did not create one, so, nothing happens
Thanks again
- KitsapMaster
mtlwrx wrote:Furry
Thanks for your reply
But,....
I did the reset, & unplugged (from power)
and nothing changed
I still can't pull up the "Set up new network" page
I tried the reset password instructions, but I can't pull up any page with that active prompt
I go to settings, click "available networks", "netgear 38" comes up, asks for network key, I did not create one, so, nothing happens
Thanks again
Look at the nameplate on the back of your unit. The nameplate lists the default SSID and the Wi-Fi password for the default SSID. Use these to log in to the Wi-Fi.
- mtlwrxAspirant
ADDITION TO MY REPLY
I cannot get "The Set Up Wizard" to appear
Is there any downloadable software available for this piece?
Thanks