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Forum Discussion

Dwayne30's avatar
Dwayne30
Aspirant
Apr 05, 2018

Access Control

I have my Access Control on my C7000 set to block all new devices from connecting.  When i check my block list the is always at lest 3 MAC Addresses listed. I have changed my SSID several times and also did a factory reset but after several days they still appear.  Can someone please explain this and should I be  concerned about someone accessing my network with  authorization. 

 

Thanks

 

Dwayne

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Do you have any devices plugged in via ethernet to the network?

     

    DarrenM

    • Dwayne30's avatar
      Dwayne30
      Aspirant

      No other devices. I only use my iPad Pro and my iPhone and both of those are on the  except list of  Devices and both I  use wifi. 

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        I would double check that a smart TV or tv type box isnt on the network.

         

        DarrenM