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Forum Discussion
matt_rupp
Jul 31, 2015Follower
Anyone have Netgear honor their warranty for failed product?
Second CMD31T cable modem that failed. Modem extremely hot. Smells like burning plastic. Cannot get any customer support to honor warranty. Just get run around say they will call me back to authoriz...
Chris5858
Aug 01, 2015Aspirant
Hi. Yeah I have a netgear product that I bought through cox. I call to check warrenty to try and get it replaced and netgear said I need to contact cox. Contacted cox and they said I purchased product from netgear and not them. And it just goes back and forth. I paid $150 for this thing. I'm on very limited budget and this crap.