NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

Etf's avatar
Etf
Aspirant
Jan 17, 2017

At least daily wifi stops working until reset

At least daily, sometimes a few times a day, sometimes only once, the wifi network stops showing up and all devices are disconnected. The only solution is restarting it. THe challenge is that we ha...
Hardware
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Jan 19, 2017

Hello Etf

 

What model are of router are you using? and have you tried to change wireless channels in the wireless settings?

 

DarrenM

Etf's avatar
Etf
Aspirant
Jan 19, 2017

Thanks for responding!

I'm using the c6300

I changed channels the other day, yes.

For the first time.

It has still turned off since then, and I had to reset it.

 

Thanks!

 

ETF

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 19, 2017

    Hello ETF

     

    You may want to factory reset the modem but you will have to do all the settings again.  Factory reset will rule out if some setting is messed up after a firmware update.

     

    DarrenM