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Forum Discussion
thepadlos
Oct 22, 2025Aspirant
AX4200 Limits
I have an AX4200 with one satellite. Only my download light is on. I am no longer able to consistently stream Amazon Music on multiple speakers. I have a 1 GIG download, but 50 WIFI devices connected...
- Oct 30, 2025
You'll need to get with the ISP and have them help you with the modem signal side of things. Ask for a tech on site visit.
Might try a power off of the CBR for 1 minute then back ON or try a full on factory reset and setup from scratch:
Should be good with those devices as along as you have a satellite to connect and have devices connect to the RBS.
FURRYe38
Oct 22, 2025Guru - Experienced User
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
All the LEDs should be ON in front on the CBR750. Check the user manual for LED behavior information as well.