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Forum Discussion
AX80 AX600 To Work needs to be rebooted 2 or more times daily (Otherwise Incorrect Wifi Password)
I am not in IT so please keep it simple - thank you.
I purchased this router a year ago and for the last several months, when I go to access the internet whatever device I am using will say the password to either 5G or 2.4G wifi networks is incorrect. It the device is contented via eithernet - connection will fail. To fix this I unplug, wait and replug in the router and the devices will automatically reconnect (using the stored passwords).
I have been with Comcast (which I hate) for 2 years and none of the routers I have had over the years - which is about 4 now - have done this. This is my first NetGear product.
How do I get this fixed? The product is not usable at all at this point as I have to reboot it to work (DAILY). This was not a cheap router and the fact that I have to reboot it to work 2 or more time a day is crazy. For the first 6 - 8 months it worked like a charm.
Things I done:
- Search Internet for fix - Nothing
- I have done a facory resent (total PIA)
- I have not changed any factory settings
- I am doing nothing fancy IMO
3 Replies
Netgear has set up a community forum specifically for the NightHawk RAX WiFi 6 Router products. Most of the people who watch that forum are more likely to have experience with NightHawk (WiFi6 RAX and RAXE Series) router products. Might be more likely to find someone who has a solution if the question is posted there:
https://community.netgear.com/t5/Nighthawk-Routers-with-WiFi-6-AX/bd-p/en-home-routers-nighthawk-wifi-ax6
Please use this link to the main forum product list to review and choose where to make your posts.
https://community.netgear.com/t5/NETGEAR-Forum/ct-p/en-netgear
Thank you.Thank you! Your answer may show how comlex this is... at the end of the day, people just want to it to work... I posted in the other page - please delete this (if you can) as I cannot delte my own post (or find a way to do so easily).
