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Forum Discussion
Bad connectivity ac1900, c7000v
Please help!
I just moved to a new house and started 990 mbps internet with Comcast. I’ve always used a rented router/modem, but opted to buy this product to save a few bucks. The internet is hooked up and I’m having trouble getting any test speed of over 250mbps. I’ve read that other channels could work, so I tried a few but can’t seem to get any higher speeds. Everything seems to top out at 250 or so. I know Comcast will blame the router no matter what, so figured I would turn to you all! Thanks for the help
I just moved to a new house and started 990 mbps internet with Comcast. I’ve always used a rented router/modem, but opted to buy this product to save a few bucks. The internet is hooked up and I’m having trouble getting any test speed of over 250mbps. I’ve read that other channels could work, so I tried a few but can’t seem to get any higher speeds. Everything seems to top out at 250 or so. I know Comcast will blame the router no matter what, so figured I would turn to you all! Thanks for the help
3 Replies
Speed testing with a wired PC? You may need near 900Mpbs.
Wireless speeds you'll not see much over 400-500Mpbs depending upon wireless devices your using, design and speed of the modem wifi abilities. The modem only supports 1900 Mbps (1300ac+600n) 5Ghz and 2.4Ghz respectivly. These are connection rates which differ from actual thru put speeds.The modem is supposidly supporting of near 900Mpbs WAN to LAN however thats with a wired 1000Mpbs PC connected to the modem.
- I had the same issue hard wired to the computer. Gave me all the same speeds (approx. 250mbps). I don’t need/ expect to have 900 mbps, but I would like to think expecting to have 400-500 isn’t unrealistic right?
Wired yes. Wireless is theoretical. Depends on configuration, devices used and the modems wifi.
IF a factory reset and setup from scratch with a wired PC, don't enabled access controls, QoS or Traffic meter on the modem doesn't result in seeing anything near 900Mbps, then the modem may not be working right or handling the 900Mpbs service. I see it's docsis 3.0 which works, however most ISPs require a DOCSIS 3.1 modem to get 1Gb speeds. This C series modem is connecting with 24 and 8 channels, where a docsis 3.1 modem connects at 32 and 8 channels. You may want to return the C7000 modem and find a DOCSIS 3.1 series modem, try the C7800 or instead of a built in modem router combo, NGs CM1000 or 1100 would be stand alone modems. I have the 1100 and it works at 900mbps wired speeds. Then add on a external wifi router.
