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Forum Discussion
krdavis
Nov 15, 2017Follower
Bad Wifi Range/Speed (Model C6300)
We are in a newly built 2-level condo - 1800 sq ft. (There are only 4 units total in our building. We subscribe to Cox 300mpbs service and are using a Netgear AC1750 model C6300 modem/router that was professionally installed in our smart box. Everything hardwired - gets amazing speeds OVER the 300mbps we pay for. The downside - the wifi signal is poor and the wifi speed on 2.4gz is under 80 and on the 5.0 is around 120mbps (testing on a new computer). The speeds vary depending on the device we test with and their age (obviously). ALL devices average less than 50% if the speed we are paying for. We have a Netgear Extender upstairs because the signal is so bad. We have a ring camera on the back patio with "ok" signal and the ring doorbell pro gets "good" signal ratings but the video and sound are very poor. Today, I purchased another extender (the AC750 dual band) and plugged it into an outlet next to the front door. You can't get any closer to the doorbell than this outlet. The signal/speed did not improve. We have changed channels on the modem... no difference. All testing is done during the day when most everyone in the building is at work and I'm not running anything else on the wifi. The modem/router is located in the center of our condo on the main level. We moved it out of the smartbox and nothing improved. I prefer to leave it in the smartbox as this is the only way we can have other rooms (gaming systems and computer) hardwired. What do I need to do to improve signal/speed? i don't know what else to do to get a better signal on our Ring doorbell pro. Ring has replaced this... it's NOT the doorbell that is the problem. Any advice?
1 Reply
- vkdeltaNETGEAR Employee Retired
1. 2.4GHz will never give you good speeds unless you stay in a country side barn by yourself with no inteference.
2. Using extenders will NOT increase the speeds but the range. Extenders by default cut the bandwith in half (unless you have one of those tri-band extenders)
3. what wifi clients do you have? do you have a 3x3 or 4x4 11ac client? older 2x2 or 3x3 11n clients provide low speeds. typically, latest iphones get 200-250+ easily. something like MBP 3x3 11ac will get higher speeds as well.
4. Ring would require very low bandwidth for video/voice. is Ring getting enough WIFI signal?
typically for large space, you would want to go with mesh kit. they have large backhaul capacity.