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Forum Discussion
C3000-100NAS Wireless drops Wired connection works fine
Recently my wireless connection has been dropping randomly. I don't know of anything that's changed, everything connected to the wifi gets disconnected, about 6 devices normally iphones, ipad, a couple laptops. I was restarting the modem, that works but it's a pain and this has been happening at least daily. Last night I was looking in the event logs during a drop, nothing there, but I noticed that changing the wireless channel seemed to reset something and it started working again without a full restart. During all of these outages, the wired connection works fine. I'm on comcast, the firmware version is the latest reported for comcast: V2.02.08 ... Last night I tried a factory reset, but just had another drop today. Any ideas of other things to try?
5 Replies
Hello jon_dewitt
Have you tried to put your wireless channel on auto so its always switching to the best channel.
DarrenM
Yes, it was on auto after the factory reboot, and I left it there until the wireless dropped again. It's probably also worth noting that I'm out in the middle of nowhere, and there's only one other access point in range.
I am having the same problem. I tried switching channels, or using auto, but the problem persists. On a different thread (https://community.netgear.com/t5/Cable-Modems-Routers/Internet-connection-drops-out-but-signal-strength-remains-strong/td-p/1127604) it was suggested that one of the devices may be causing the problem, but nothing is said about what to do in case any one device is identified as the culprit. Can someone help further with this issue?
Did you ever figure this out? I've been having issues since I got time warner almost 2 years ago but now it's to the point that this happens every couple of hours.
I still haven't really found a solution. What I did do was get another access point (an apple airport) and moved all my apple devices onto that. Problems continued though. I also tried using just the airport and turning off the internal access point, but that didn't help. Both continued to have issues for months and I was switching back and forth. Problems didn't seem isolated to any particular device, I still have all the same devices and now I've got random Microsoft/Apple devices connected to both. It seems to have settled down though, and it looks like my firmware's been bumped by Comcast a couple times since I first reported troubles, so for me everything's working at the moment. Admin screen reports firmware version V2.02.17 now.
