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Forum Discussion

Bryon's avatar
Bryon
Initiate
Mar 18, 2017

C3000 cable modem router. I have no firmware on my router, it got hack and net gear would help me

Need to know how to get my firmware back on my router, so it's protected. It has double firewall?.c3000
Security
Bryon's avatar
Bryon
Initiate
Mar 18, 2017
How to secure my modem when it got hack and no firmware, it says N/A . Does anyone know how to get it back on my router with out hacker knowing about it?. Really need help.
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Mar 20, 2017

    Hello Bryon 

     

    when you connect your modem to the coax the firmware is pushed by the ISP.

     

    DarrenM