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Hglinski's avatar
Hglinski
Aspirant
Dec 26, 2016

C3000 dropping connection

I have have had 8 wireless devices connected to my c3000 wireless router modem without problem. Added two more, occaisionally disconnect from internet . is there a limit? Is there a solution to connect all my devices?

19 Replies

    • HanabiraAsashi's avatar
      HanabiraAsashi
      Aspirant

      I have the C6300BD and for the last week or so, my router has been randomly rebooting once every few hours.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello HanabiraAsahi

         

        Are you able to log into the modem and see what is happening in the logs when it keeps rebooting.

         

        DarrenM

  • Thanks for all the help. I have someone coming out tomorrow to take a look. The t4 happens at the exact time of the reboots, there are some t3s in the logs too.
    • Trikein's avatar
      Trikein
      Luminary

      My gut is telling me it's related to congestion then. Hopefully I am wrong and the technician will be able to find a easy answer, but this feels like the type of problem a ISP would try to brush off without fully fixing, so keeps your eyes open when the tech gets there. If they say it's a maintance problem, try to get the ticket number. Squeeky wheel gets the greese. Good luck!

  • I have been having huge issues with this cable modem/router.  It kept dropping, connections and hanging.  After looking at the logs, I saw a bunch of DDos attacks.  My not yet confirmed theory is, there is an iOS bug out there because after monitoring for awhile, I noticed that the router "assigned" external ip addresses instead of the intenal, why netgears firmware would allow this is beyond me.  The issues occured when me or my daughters used our iphone on wifi.  After wiping iphones problems were still there, so my theory is that there are 2 things going on here, iOS bug and router firmare bug.

     

    What I did was, I went and bought an Asus RT-AC1900P router (it has security features by trend micro), I disabled the router function on the c3000 and use it as just a modem and connected the asus and used it for wifi router.   After doing this, WOW, what a difference, before when streaming anything it would take awhile to load, now its almost instant!  I am currenlty usng sling tv on a trial basis, but was going to cancle because of the slowness, now with the asus, the menu loads in an instant and the live streams starts in seconds!!  Here is the kicker, I had my tv wired to the c3000 befroe and it was still slow! Not sure if this helps any , hopefully you tried the good ol reboot router and computer.    Not that it matters to me now but netgear should definately upgrade thier firmware for this modem/router.  

  • So right before this started happening, my gf and I were playing ark together on 2 ps4s. Apparently that game is so intense that 2 of them running at the same time fried the processor (or at least the paste). They replaced the modem under warranty and I blew it out again in less than 3 hours. Got a 3rd on, but I also bought a nighthawk. Been fine ever since. How did you turn off your router features? I started by disabling the wifi radios but then I turned nat mode off.. not sure if I did it right.