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DRushing's avatar
DRushing
Aspirant
Aug 21, 2017

C3000 modem router lost internet connection

Ever since a storm came through, I have no internet connection. Checked the cords, rebooted, etc. All of the troubleshooting directions tell me to connect my computer to the router with an Ethernet cable to download things, verify info, etc. Well, my laptop doesn't have an Ethernet port, so...what should I do? Appreciate any help!
Troubleshooting

3 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Aug 23, 2017

    Hello DRushing 

     

    Are any of the lights not working on the modem?

     

    DarrenM

    • DRushing's avatar
      DRushing
      Aspirant
      Aug 23, 2017
      The power light and 2.4 GHz light are green. The downstream light is blinking. The upstream and Internet lights are off.
      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Aug 24, 2017

        Sounds like you will need to contact your ISP something is not getting a connection.

         

        DarrenM