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slackergaming's avatar
slackergaming
Aspirant
Dec 20, 2016
Solved

C3000 weird IP, stuck in bridge mode, Idk.

Hey guys.

I recently purchased a c3000 router and I've been on the phone with my isp, netgear tech support, and I'm running out of straws do grasp. 

 

My C3000 was working fine up until last week, I have no clue what happened but my wifi went out and I got some weird IP when running ipconfig. 173.21.192.1 is the default gateway, which is unreachable. Factory reset doesn't work. It restarts, the icponfig returns a normal 192.168.0.1 and I can access the netgear control panel just fine for about 2 minutes until it actually connects to the internet. The default gateway changes, I'm kicked out of the control panel and I can only access the internet through ethernet. 

 

Having said that, a few times I've been able to connect to 192.168.100.1 which means it's in bridge mode right? Any attempts to enable router mode through the control panel has been met with the same, it either reboots into bridge mode or the weird 173 ip. 

 

I've contacted the isp, told them to reflash the firmware and the guy said lemme try, whatever he did didn't work. I'm not entirely sure he actually reflashed the firmware because the router never turned off.

 

Also the times I was connected with the genie on my desktop, I'm connected on my laptop now through ethernet and the same efforts I've described above have born no fruit, the genie showed a bunch of devices conected, all with similar IPs to mine. Up to 200+ devices. Idk if my desktop had a virus that turned my pc into a vpn of some sort or what.

 

I'm just at my wits end here. I'm fairly tech savvy, so whatever information you ask for I can likely provide, but this one stumps me. 

Sorry for the wall of text and any insight or advice would be much appreciated. 

Firmware
Hardware
Troubleshooting
  • slackergaming's avatar
    slackergaming
    Dec 20, 2016

    So, after having a mediacom technician come out it was determined that the "Mediacom Pod Clear Access" was still trying to communicate with my own purchased router since mediacom deploys similar routers, and messing with my configuration. After ten minutes of troubleshooting the problem was solved, even though I spent hours on the phone with techincal support and none of them could come to the same conclusion as this tech did- I'm just glad to have my internet restored to full working order. 

     

    Thanks, and sorry for any time wasted reading my post. 

1 Reply

  • slackergaming's avatar
    slackergaming
    Aspirant
    Dec 20, 2016

    So, after having a mediacom technician come out it was determined that the "Mediacom Pod Clear Access" was still trying to communicate with my own purchased router since mediacom deploys similar routers, and messing with my configuration. After ten minutes of troubleshooting the problem was solved, even though I spent hours on the phone with techincal support and none of them could come to the same conclusion as this tech did- I'm just glad to have my internet restored to full working order. 

     

    Thanks, and sorry for any time wasted reading my post.