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josedager's avatar
josedager
Aspirant
May 05, 2016

C3700-100 NAS Factory Reset doesnt bring equipment to Default mode

Router was installed 10 months ago. I have factory reseted it at least twice. Router IP always sets 192.X.X.X and DHCP assigns an IP Address to access it. My local pc has access to the internet, but i can't access the router.

 

IPconfig shows the gateway IP address, but I can't access it. I recall the default IP address after Factory reset was 192.X.X.X, but I have tried it twice and it keeps showing a different IP Address 173.x.x.x

 

6 Replies

  • For whatever the reason if that's the case,did you try that 173.x.x.x to log in? Maybe your reset button is faulty or it was noit really pushed...

  • I did tryand i couldnt. I disconnected the coax cable and all worked well until i connect the coax back. If i unplug it, the router sets on the 192 ip and im able to set if up completely. Wifi, change pass, encription, etc.

    After multilple trials, i notice the following:

    If i connect the coax cable, since i need to reboot to refresh the wan ip. The router never comes back as a router, but as a modem. It sets into the 192.128.100.x and once i access it, the menu is very limited. If i set the router mode and reboots, it sets its ip back to 173...

    If i connect the coax cable
    • VE6CGX's avatar
      VE6CGX
      Master

      IMO, the router side is OK but looks like modem is hosed up. Can you reset modem yourself?

      Or you'd better contact your ISP support.

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator

        Hello josedager

         

        Have you been able to resolve this issue? 

         

        DarrenM

  • Mine doesn't reset and Netgear has a giant backdoor exploit built into their firmware.