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Bboulder's avatar
Bboulder
Aspirant
Dec 25, 2022

C6230 Trouble Connecting, but Works with no Wan Light!

I've had a lot of trouble resetting my Netgear to get Internet, but Finally, something worked and I have the internet on iPhone, Tv, and laptop.

But the WAN light does not light up, and I'm curious why.

 

Even though I have internet with some devices, my Alexa, Nest, and Sonos cannot find the wifi.

 

Could the LED WAN light suddenly not work?  How can I test if the light is broken?  Thank you

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Dec 26, 2022
    Bboulder wrote:

    But the WAN light does not light up, and I'm curious why.

     

    Is that the one that says Online? I can't see anything labelled WAN in the manual.

     

    Manuals are always a good place to start.

    Visit the support pages:

    Support | NETGEAR

    Feed in your model number and check the documentation for your hardware.

    Check the section in the manual Troubleshoot With the LEDs.

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Cable Modems & Routers

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 26, 2022

    Got a screensnip of the cable connections page and the event logs? 

    With having all the connection issues, that's where I'd start.