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Forum Discussion
C6250 download stuck on solid amber and the side buttons on my router don’t work
I’ve had this router for around 9 months now and ever since buying it the side buttons to turn the WiFi on and off or disable the password thing haven’t worked, I’ve tried calling support but they jus...
Do you have a screen snip of thee cable connections page and the event logs?
Start with removing any amplifiers, signal attenuators, or splitters from the coax.
From there check the line for kinks, damage, moisture in the line.
Check the connectors for improperly made ends, foil touching the copper coax line, bad/old/cheap connectors, or corroded connections. Replace them if you do.
If you can, simply connect the modem right where the coax comes into the home. This prevents wiring in the home from being the issue. And some ISP’s charge if the wiring issue is in the home. So this helps prevent this.