C6300 and Windows 10 disconnects frequently

Never had a problem with my Windows 7 installation. Since upgrading to Windows 10, the internet disconnects several times a day. Usually fixes itself when I run diagnostics, but must reboot from a ...

c6300

Troubleshooting

Windows 10

lowdrag
Oct 04, 2015
The 2nd link down seems to have fixed the problem. It is to disable "receive side scaling" on the modem. For more details, see the 2nd link.
Thanks for all the help.

Babylon5

NETGEAR Employee Retired

Oct 03, 2015

lowdrag wrote:

Diagnostics Information (Network Adapter)
Details about network adapter diagnosis:
Network adapter Local Area Connection driver information:
Description . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
Manufacturer . . . . . . . . . : Broadcom
Provider . . . . . . . . . . . : Broadcom
Version . . . . . . . . . . . : 12.4.0.3
Inf File Name . . . . . . . . . : C:\WINDOWS\INF\oem17.inf
Inf File Date . . . . . . . . . : Friday, October 16, 2009 10:57:52 AM
Section Name . . . . . . . . . : DEV_KEY2.NTamd64.6.1
Hardware ID . . . . . . . . . . : pci\ven_14e4&dev_1691
Instance Status Flags . . . . . : 0x180200a
Device Manager Status Code . . : 0
IfType . . . . . . . . . . . . : 6
Physical Media Type . . . . . . : 14

That is what I am referring to, the network adaptor within your PC. If everything was fine with Windows 7 but you see error messages like "local area connection adapter has disconnected" with Windows 10, then that most likely relates to the adaptor in your PC.

Here are people posting about similar issues;

http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-10-lan-connection-issues/04bdfa58-4786-49fe-b80c-6863971d2b82

http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/broadcom-netlinktm-gigabit-ethernet-adapter-loses/ba528e98-64a7-4a69-bb5a-6248e6a5fdcd

http://answers.microsoft.com/en-us/windows/forum/windows_10-networking/windows-10-ethernet-doesnt-work/1eb22b98-245f-4768-a10b-4e06de2771be

http://answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_web/windows-10-networking-not-working-after-upgraded/19fef09e-dca9-40ae-9051-528ec9d55a8d?auth=1

lowdrag

Aspirant

Oct 04, 2015

The 2nd link down seems to have fixed the problem. It is to disable "receive side scaling" on the modem. For more details, see the 2nd link.

Thanks for all the help.

Babylon5
NETGEAR Employee Retired
Oct 04, 2015
OK, that’s great, but just one last point to be clear. That setting has nothing at all to do with the modem, it is a property of the Ethernet driver/adaptor within your PC, and could potentially affect any kind of Ethernet connection your PC makes.
lowdrag
Aspirant
Oct 04, 2015
Yes, Sorry, I misspoke, I meant the adapter in the PC.
Thanks again for the all the help

Forum Discussion

C6300 and Windows 10 disconnects frequently