NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DanYingling's avatar
DanYingling
Aspirant
Mar 01, 2017

c6300 cable modem and router. and r7000 nighthawk dsl modem and router

I'm having internet issues. i have comcast cable internet and with the c6300 hard wired to computer

my speed is around 236mbps download and around 15mbps upload. but on my xbox im only

getting around 20 download. and it is hard wired. up for any ideas. cable modem has been reset, i feel

like i have done everything 

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello DanYingLing

     

    If other devices are getting full speeds have you tried to swap out the Ethernet cable or try to connect the xbox via wireless and see if its getting faster speeds?

     

    DarrenM

    • DanYingling's avatar
      DanYingling
      Aspirant

      i have tried diffeent cables and wireless make no difference. tryed to set up port fowarding and idk if i did it right 

      but that didn't help either. wiped my xbox and reset router to factory spec. none of which did anything to help.