C6300 Channel 0

This has been a nightmare as my C6300 is not working properly.

Basically, the wired and wireless work fine with both a 2.4Ghz and 5Ghz Wifi. When I connected my laptop to the 5Ghz, boom the wifi completely drops across every device on the network. The wired still works fine, but when I went in to check the settings the channels for both 2.4 Ghz and 5 Ghz changed to 0. A hard reset fixed the problem, but as soon as I tried reconnecting my laptop the wifi just dropped as if it was turned off.

I even tried disabling the 5 Ghz and using only the 2.4 Ghz. I did the factory reset, but the problem still comes up.

It seems as if I cannot use that laptop with my network because the channel switches to 0. I set it to 11 since that was the least congested in my area, but the same problem keeps happening.

Anyone experience the same problem and have solutions?