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Forum Discussion

Thehawk's avatar
Thehawk
Guide
Jul 28, 2016

c6300 disconnects frequently

my less than a year old c6300 cable modem router contsantly disconects from the wifi

the netgear technician tells me its broken network protocols

he also tells me it will cost $100plus dollars to fix the problem even though its still under warranty

this is not customer service, 

motorola here i come

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello Thehawk

     

    Have you tried to change the wireless channels on the modem to see if you get a more stable wifi connection?

     

    DarrenM