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Forum Discussion
C6300 Frequent disconnects
Seems to be a common topic here, but don't think I've seen a definitive answer so gonna try again. Purchased a C6300 because it was (seemingly) the best modem / router out there supported by Comc...
I too am having the same issue. It will drop my Wifi signals completely. I verified using the Wireless Channel page that I am not seeing conflicts. Doesn't mean there aren't any, but I've changed to many different empty channels with same result.
I've also moved since I got this modem and it happens at both my old and new residence.
Wifi signals drop off after a couple hours and require a reboot/unplug to get them going again. I'm extremely disappointed with this purchase.
I've tried disable one or the other wifi radio and still run into the issue.
I've changed the MTU to the recommended setting as described in a previous post, no help.
I'm running the latest firmware.
I changed CTS/RTS Threshold to 2304 as recommended in previous post.
Any additional thoughts?
Hello Pfunk
You may want to contact Netgear support at this point if the router is still under warranty if its only just the wifi dropping. Have you tested the Ethernet when you get the drop outs to see if its still working?
DarrenM
BUYER BEWARE. After two months of random disconnects and several modem replacements I am 100% sure this is a NETGEAR hardware issue. It's a faulty design and cannot be fixed. First of all I build computers and I have a lap top, desktop, tablet, and cell phone all connected to test with. Every device has intermittent drops often every 15 minutes. NETGEAR is more than willing to send mail me modem replacements but that never fixes the issue. Comcast came out five times a supervisor determined the modem was the problem. Comcast then loaned me a test modem so I could have both connected at the same time. With NETGEAR I had disconnects every 15 minutes. With the Comcast modem I left my computer running for a week connected to an online game and it never disconnected once. Frankly I would warn people not to buy this product as the defect is in the design and NETGEAR made it clear "REFUND IS NOT AN OPTION."