NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
C6300 Frequent disconnects
Seems to be a common topic here, but don't think I've seen a definitive answer so gonna try again. Purchased a C6300 because it was (seemingly) the best modem / router out there supported by Comc...
Yes I'm sure it's a net gear issue and I'm hugely disappointed with them. Their phone service dept want to charge me $150 to fix the iproblem which they tell me is an issue with broken network protocols.
Comcast says there's no problem on their end - my modem is still under warranty but netgear has been no help in fixing the problem.
I have changed the frequency that the modem transmits at. That didn't fix the problem.
Comcast says there's no problem on their end - my modem is still under warranty but netgear has been no help in fixing the problem.
I have changed the frequency that the modem transmits at. That didn't fix the problem.