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Forum Discussion
C6300 Frequent disconnects
Seems to be a common topic here, but don't think I've seen a definitive answer so gonna try again. Purchased a C6300 because it was (seemingly) the best modem / router out there supported by Comc...
I love that DarrenM the moderator keeps asking us to describe the issues we are having. Read the thread Darren.....
My first problem with this router was trying to get the HD Homerun network tuner to work plugged into the ethernet port. No luck. Finnally had to put a 4 port 10/100 switch I had between to HD Homerun device and the router. That took care of that issue.
My second issue was packets being dropped when connected to the WiFi. A continous ping to the just to the internal gateway address would drop 1 or 2 packets every 30 seconds or so. Most pings would come back in the 2 to 3 ms time frame. Every 20 to 30 pings the time would be in the 3000 ms time frame or just drop a packet or 2. This does not affect most devices. It is a problem when I make a VPN connect to my work network. The VPN connection drops then reconnects and my online classes will time out and then reconnect.
My work around was to dust off my old Neatgear N300 router. Plugged the Internet port of that router to a giga bit port on the C6300 and I connect my laptop to the WiFi of the N300 router. No more dropped packets. No more losing connections when connection to the VPN or online classes.