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Forum Discussion
C6300 Frequent disconnects
Seems to be a common topic here, but don't think I've seen a definitive answer so gonna try again. Purchased a C6300 because it was (seemingly) the best modem / router out there supported by Comc...
JK2017, there is no solution. You just need to read this entire thread to reach that conclusion. The dropouts are frequent and Netgear seems to be unwilling or unable to accept this basic fact and try to build a firmware that actually fixes the problem.
It is just over six months since I implemented a $20 second-hand Netgear NDR3700v2 with Gargoyle installed and have had 100% fast and reliable Internet connection ever since. The C6300 is fine as a modem only, but routing and WiFi are both hideous, so they need to be disabled and other devices used to provide those functions.
Netgear/C 6300 router modem
It’s evident from the activity of this thread that Netgear has not provided a solution or an answer for this problem, that they’re willing to discuss in this forum.
Since my modem started displaying the strange Wi-Fi dropping behaviors, after return date, I was only left with two options. Option one beat myself to death , talking to Netgear customer support; or go buy a cheap router modem. I chose the latter because frankly I need a router modem.
Interesting - I have not had any WiFi drops since Sunday, but of course most likely it is only a matter of time. So for me it does not happen frequently, maybe just a once a week or less, but last sunday it happend 3 times and each time the only way to get Wifi back was to reboot the modem.
Anyway - If I want to get a wifi router that works reliably, which one would you (the group)recommend
My choice was a Netgear C6250 cable modem router that was compatible with X infinity/Comcast. I set it up and forgot about it ,still working like a champ. There are several other manufactures which make modem router‘s that are compatible with X infinity Comcast.
My experience with the C 6300 leads me to the conclusion; bigger more expensive does not translate into value. Lesson learned
JK2017, it can be comforting keeping things simple and having one box that does everything, but that may not always be the best solution, as evidenced by the range of issues experienced by C6300 owners.
I now have the C6300 operating in bridge mode, ie no routing just as the cable modem. I have a Netgear NDR3700V2 running Gargoyle to do the routing and also to provide legacy 2.4GHz WiFi. I have an Asus EA-AC87 for 5GHz WiFi that easily covers the whole house.
Arguably this is a level of complexity that is not really necessary, but it does give me devices that really just focus on one thing and do it very well. It's completely bulletproof and I have had no issues whatsoever since implementing this. I don't think I'd ever want to try a single device solution again, way too hard to troubleshoot when things go wrong and the vendor doesn't want to help.
Its happend for me again just now, dropped wifi, but not wired internet.
When checking the 'wireless channels' in the advanced setup I do not see any information, neither in 2.4 or 5Ghz. Seems like the receive is not picking up anything at all.
The only thing I see in the event log from today is
Oct 19 2017 06:36:55, Warning (5), Lost MDD Timeout
and nothing in the logs other than 'admin login'.
I do not see my wifi in the list of avaialble wifi (but I can se my neighbors)
Guess it is time to go get another wifi router now.
Edit: yep, after a reboot I see other networks in the 'wireless channel' view.
Bad wireless router/modem is like untrained dog; never does what you ask it to when you want it to. It sounds to me like you can’t return the 6300. If that so I’m sorry for your loss of the money. Pick a lesser model save some cash. Life goes on better with a router modem that works reliably.