NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

hsustyle's avatar
hsustyle
Initiate
Aug 04, 2016

c6300 keeps dropping connection

I just bought the c6300 cable modem router to use with Comcast xfinity internet service.  I followed the quick installation and activated with Comcast.  Now my experience is that every day at random ...
Hardware
Troubleshooting
DarrenM's avatar
DarrenM
Sr. NETGEAR Moderator
Aug 08, 2016

Hello cybrnstr

 

Are you seeing anything in your cable logs when the drop outs are happening? if so could you copy and paste them.

 

DarrenM

cybrmstr's avatar
cybrmstr
Tutor
Aug 13, 2016

Theres no way to completely copy and paste the logs bc of your banging interface which cuts off some of the information.....it cant be save to a text file and it cant be uploaded here.  Here is a pathping and a traceroute I uploaded to Blizzard support.  That idiot thought I was using wireless.  I am wired in and its still dropping.

 

Tracing route to 199.108.62.157 over a maximum of 30 hops

1 6 ms 9 ms 9 ms 192.168.0.1
2 18 ms 29 ms 29 ms 96.120.77.173
3 18 ms 21 ms 16 ms xe-7-3-0-sur01.newcastle.de.panjde.comcast.net [68.85.193.157]
4 25 ms 29 ms 29 ms be-34-ar03.ivyland.pa.panjde.comcast.net [69.139.192.109]
5 28 ms 28 ms 20 ms be-33287-cr02.newyork.ny.ibone.comcast.net [68.86.93.173]
6 40 ms 28 ms 29 ms hu-0-11-0-0-pe03.111eighthave.ny.ibone.comcast.net [68.86.83.98]
7 27 ms 39 ms 39 ms 192.205.37.33
8 17 ms 25 ms 22 ms cr1.n54ny.ip.att.net [12.122.131.86]
9 31 ms 29 ms 29 ms 12.123.250.133
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Tracing route to 12.129.202.154 over a maximum of 30 hops

1 3 ms 9 ms 3 ms 192.168.0.1
2 20 ms 19 ms 29 ms 96.120.77.173
3 11 ms 15 ms 20 ms xe-7-3-0-sur01.newcastle.de.panjde.comcast.net [68.85.193.157]
4 24 ms 34 ms 21 ms be-34-ar03.ivyland.pa.panjde.comcast.net [69.139.192.109]
5 23 ms 29 ms 39 ms be-33287-cr02.newyork.ny.ibone.comcast.net [68.86.93.173]
6 23 ms 24 ms 40 ms hu-0-13-0-0-pe03.111eighthave.ny.ibone.comcast.net [68.86.85.182]
7 44 ms 33 ms 31 ms 192.205.37.33
8 95 ms 93 ms 91 ms cr1.n54ny.ip.att.net [12.122.131.86]
9 91 ms 97 ms 88 ms cr2.cgcil.ip.att.net [12.122.1.2]
10 97 ms 91 ms 97 ms cr1.cgcil.ip.att.net [12.122.2.53]
11 95 ms 100 ms 93 ms cr2.dvmco.ip.att.net [12.122.31.85]
12 92 ms 93 ms 86 ms cr1.slkut.ip.att.net [12.122.30.25]
13 * * * Request timed out.
14 118 ms 123 ms 148 ms gar5.lsrca.ip.att.net [12.122.85.33]
15 90 ms 97 ms 87 ms 12-122-254-230.attens.net [12.122.254.230]
16 96 ms 99 ms 99 ms mdf001c7613r0004-gig-12-1.lax1.attens.net [12.129.193.246]
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Pathping info

Tracing route to 12.129.202.154 over a maximum of 30 hops

0 RobsASUSI7 [192.168.0.78]
1 192.168.0.1
2 96.120.77.173
3 xe-7-3-0-sur01.newcastle.de.panjde.comcast.net [68.85.193.157]
4 be-34-ar03.ivyland.pa.panjde.comcast.net [69.139.192.109]
5 be-33287-cr02.newyork.ny.ibone.comcast.net [68.86.93.173]
6 hu-0-13-0-0-pe03.111eighthave.ny.ibone.comcast.net [68.86.85.182]
7 192.205.37.33
8 cr1.n54ny.ip.att.net [12.122.131.86]
9 cr2.cgcil.ip.att.net [12.122.1.2]
10 cr1.cgcil.ip.att.net [12.122.2.53]
11 cr2.dvmco.ip.att.net [12.122.31.85]
12 cr1.slkut.ip.att.net [12.122.30.25]
13 * * *
Computing statistics for 300 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 RobsASUSI7 [192.168.0.78]
0/ 100 = 0% |
1 6ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 26ms 0/ 100 = 0% 0/ 100 = 0% 96.120.77.173
0/ 100 = 0% |
3 22ms 0/ 100 = 0% 0/ 100 = 0% xe-7-3-0-sur01.newcastle.de.panjde.comcast.net [68.85.193.157]
0/ 100 = 0% |
4 25ms 0/ 100 = 0% 0/ 100 = 0% be-34-ar03.ivyland.pa.panjde.comcast.net [69.139.192.109]
0/ 100 = 0% |
5 26ms 0/ 100 = 0% 0/ 100 = 0% be-33287-cr02.newyork.ny.ibone.comcast.net [68.86.93.173]
0/ 100 = 0% |
6 31ms 0/ 100 = 0% 0/ 100 = 0% hu-0-13-0-0-pe03.111eighthave.ny.ibone.comcast.net [68.86.85.182]
0/ 100 = 0% |
7 29ms 0/ 100 = 0% 0/ 100 = 0% 192.205.37.33
100/ 100 =100% |
8 --- 100/ 100 =100% 0/ 100 = 0% cr1.n54ny.ip.att.net [12.122.131.86]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% cr2.cgcil.ip.att.net [12.122.1.2]
0/ 100 = 0% |
10 --- 100/ 100 =100% 0/ 100 = 0% cr1.cgcil.ip.att.net [12.122.2.53]
0/ 100 = 0% |
11 --- 100/ 100 =100% 0/ 100 = 0% cr2.dvmco.ip.att.net [12.122.31.85]
0/ 100 = 0% |
12 --- 100/ 100 =100% 0/ 100 = 0% cr1.slkut.ip.att.net [12.122.30.25]

Trace complete.

Tracing route to 199.108.62.157 over a maximum of 30 hops

0 RobsASUSI7 [192.168.0.78]
1 192.168.0.1
2 96.120.77.173
3 xe-7-3-0-sur01.newcastle.de.panjde.comcast.net [68.85.193.157]
4 be-34-ar03.ivyland.pa.panjde.comcast.net [69.139.192.109]
5 be-33287-cr02.newyork.ny.ibone.comcast.net [68.86.93.173]
6 hu-0-11-0-0-pe03.111eighthave.ny.ibone.comcast.net [68.86.83.98]
7 192.205.37.33
8 cr1.n54ny.ip.att.net [12.122.131.86]
9 12.123.250.133
10 * * *
Computing statistics for 225 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 RobsASUSI7 [192.168.0.78]
0/ 100 = 0% |
1 6ms 0/ 100 = 0% 0/ 100 = 0% 192.168.0.1
0/ 100 = 0% |
2 23ms 0/ 100 = 0% 0/ 100 = 0% 96.120.77.173
0/ 100 = 0% |
3 24ms 0/ 100 = 0% 0/ 100 = 0% xe-7-3-0-sur01.newcastle.de.panjde.comcast.net [68.85.193.157]
0/ 100 = 0% |
4 25ms 0/ 100 = 0% 0/ 100 = 0% be-34-ar03.ivyland.pa.panjde.comcast.net [69.139.192.109]
0/ 100 = 0% |
5 28ms 0/ 100 = 0% 0/ 100 = 0% be-33287-cr02.newyork.ny.ibone.comcast.net [68.86.93.173]
0/ 100 = 0% |
6 25ms 0/ 100 = 0% 0/ 100 = 0% hu-0-11-0-0-pe03.111eighthave.ny.ibone.comcast.net [68.86.83.98]
0/ 100 = 0% |
7 28ms 0/ 100 = 0% 0/ 100 = 0% 192.205.37.33
100/ 100 =100% |
8 --- 100/ 100 =100% 0/ 100 = 0% cr1.n54ny.ip.att.net [12.122.131.86]
0/ 100 = 0% |
9 --- 100/ 100 =100% 0/ 100 = 0% 12.123.250.133

Trace complete.

  • cybrmstr's avatar
    cybrmstr
    Tutor
    Aug 13, 2016

    I cant upload the logs I get this message from here

     

    Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.

  • cybrmstr's avatar
    cybrmstr
    Tutor
    Aug 13, 2016

    Log email sent

     

    Decription | Count | Last Occurence | Target | Source
    [admin login] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:43:31|0.0.0.0|192.168.0.78
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:53|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:51|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:50|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:48|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:47|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:46|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:44|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:43|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:41|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:40|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:38|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:34|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:33|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:32|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:30|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:28|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:26|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|4|Saturday, 13 Aug 2016 11:36:25|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:18|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:17|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:16|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:14|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|2|Saturday, 13 Aug 2016 11:36:13|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:10|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|2|Saturday, 13 Aug 2016 11:36:09|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:36:05|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|2|Saturday, 13 Aug 2016 11:36:02|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:58|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:56|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:53|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:51|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:49|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:47|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:44|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:42|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:40|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:38|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:36|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:34|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|3|Saturday, 13 Aug 2016 11:35:33|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:28|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:27|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:26|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:24|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:23|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:21|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:20|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|3|Saturday, 13 Aug 2016 11:35:18|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:13|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:11|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:10|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:08|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:07|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:06|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:04|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:03|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:02|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:35:00|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:58|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:56|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:54|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:53|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:51|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:49|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:47|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:46|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:44|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:43|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:41|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:39|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:38|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:37|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:35|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 11:34:31|0.0.0.0|0.0.0.0
    [Email failed] Cannot open mail.comcast.net:25|1|Saturday, 13 Aug 2016 11:32:07|0.0.0.0|0.0.0.0
    [Email failed] Unable to connect to "mail.comcast.net" port 25.|1|Saturday, 13 Aug 2016 11:32:05|0.0.0.0|0.0.0.0
    [Email sent to: robert.l.davidson@comcast.net]|1|Saturday, 13 Aug 2016 11:30:34|0.0.0.0|0.0.0.0
    [Email failed] Cannot open mail.comcast.net:25|1|Saturday, 13 Aug 2016 11:26:18|0.0.0.0|0.0.0.0
    [Email failed] Unable to connect to "mail.comcast.net" port 25.|1|Saturday, 13 Aug 2016 11:26:15|0.0.0.0|0.0.0.0
    [Email sent to: robert.l.davidson@comcast.net]|1|Saturday, 13 Aug 2016 11:24:44|0.0.0.0|0.0.0.0
    [admin login] from source 192.168.0.78|3|Saturday, 13 Aug 2016 11:23:11|0.0.0.0|192.168.0.78
    [DHCP IP: (192.168.0.61)] to MAC address e4:f4:c6:e6:ef:a6|5|Saturday, 13 Aug 2016 10:58:47|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:41|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:39|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:35|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:34|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:32|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:31|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:30|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:27|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:25|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:23|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:21|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:19|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:17|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:16|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesReceived] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:14|0.0.0.0|0.0.0.0
    [UPnP set event: urn:schemas-upnp-org:service:WANCommonInterfaceConfig:1#GetTotalBytesSent] from source 192.168.0.78|1|Saturday, 13 Aug 2016 10:57:12|0.0.0.0|0.0.0.0
    [DHCP IP: (192.168.0.61)] to MAC address e4:f4:c6:e6:ef:a6|1|Saturday, 13 Aug 2016 10:56:40|0.0.0.0|0.0.0.0
    X-CMAE-Envelope: MS4wfPwqXvHe+LboIh2/0Duj0Ht0CpqdAayfHKtJa5MQn7tErZjlIwpy6uqwI52ykzt8UyRtijTqIslWWRp7OZWJEAzO8V24ys7imURA7xSAgQrBOsEWAof1
     0vVXaIMvFoDp5UyXrCZcNCS041iVArn4z9o=

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Aug 16, 2016

      Hello cybrmstr

       

      If your trying to traceroute Blizzard servers it will time out they mask those hops past there ISP which is ATT to protect there servers from attacks.  But what type of drops are you experiencing? does the internet go completely out or do you drop from games.

       

      DarrenM

      • cybrmstr's avatar
        cybrmstr
        Tutor
        Aug 17, 2016

        So heres what happens, and its not with this 1 area......every device in the house it happens to.......Im in arcade which is a lobby on SC2 and for no reason and like every day depending on how long it takes to launch a game.  That blizzard system will reset, kicking me from arcade chat.....relaunching the welcome screen like how ever many ppl are on and how many games going..   every device in the house will from time to time depending on where im sitting will have an internet connection then drop.   For instance if I sit at the dining room table with my IPAD i will launch clash of clans app.....and in the middle of trying to run a replay....drops.  Then when I reload....runs fine.  My sons computer does it, all of our iphones, ipads, wireless devices do it.  Its random disconnects and constant annoyances.  If im in a game I do not drop from it, nor drop then reconnect, only when in arcade chat which as i said before is a kinda setup lobby for games to be played.  Ive asked other players if the same happens to them, and it doesnt. i also run a repeater upstairs.  Ive tried changing channels for wireless but the same still exsists no matter what channel is used.  Of course this is pointless since my computer and my sons are wired in.