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dabeachman's avatar
dabeachman
Aspirant
Jun 11, 2016
Solved

C6300 loses all connections.

Lose all internet connections, hard wired, wi-fi, when I connect hard wire ethernet to my dtv receiver. On time warner, they have sent a tech, replaced the C6300, new one does the same thing. Compute...
  • dabeachman's avatar
    dabeachman
    Jun 20, 2016

    Well, it was a simple error on my part. After power outage, 6300 reset itself. I had access control on from my original setup. I just overlooked that, odd to me though, that ALL internet was interrupted when the DTV receiver tried to connect, being hard wired.

     Even Time-Warner tech ran out of ideas....

     Left it unplugged, accessed 6300 menu, turned off access control- allow all to connect- connected, turned access control back on.

     Simple, except for a man who has a 47 year career in carpentry...:-)