NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
PsychoMadPiper
Sep 22, 2017Aspirant
C6300 MAC Addresses
I bought a refurbished C6300, so the serial# is removed from the Product Label. There was an insert in the box that said to go to the Advanced Settings and provide the ISP (Cox, in my case) with the ...
vkdelta
Sep 25, 2017NETGEAR Employee Retired
Why are there 2 MAC addresses on the device?
there are multiple MACs.
CM MAC -> printed on the Label, I dont think it is displayed on the Screen
WAN MAC -> on the advanced screen, ISP can see
LAN MAC -> on the advanced Scren
WIFI MACs - Not sure if they are displayed
Which one should the ISP be able to see?
typically ISP can see CM MAC and some advanced reps can see WAN MAC.
Why did the MAC for the Internet Port change?
I dont think it can change. do you have BEFORE and AFTER screenshots?
- PsychoMadPiperSep 25, 2017Aspirant
Yes, I have a screenshot for the new, current MAC, and the Product Label on the device which shows the original MAC.
- vkdeltaSep 26, 2017NETGEAR Employee Retired
yes, if you have MAC, you should be good.
are you facing any issues?