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Forum Discussion

Pakled's avatar
Pakled
Follower
Jan 31, 2016

C6300 NAT Settings

Hello All, My son is trying to use his XBOX App on his WIndows 10 Laptop and when he tries to join a party and chat with his brothers he gets an error saying his network setting won't allow this. My...
c6300
NAT
Troubleshooting
Windows 10
Xbox
TheEther's avatar
TheEther
Guru
Jan 31, 2016

The NAT setting is usually in WAN setup, but it's not mentioned in the manual, so it's possible that the setting is not available on the C6300.  :smileysad:

 

Here are some options:

  1. Try enabling UPnP(ADVANCED > Advanced Setup > UPnP).  The XBOX App may use it to open the ports automatically.  
  2. Try using port forwarding instead of UPnP.
  3. Put your son's laptop in the DMZ (kinda dangerous).
  4. Buy a router capable of opening NAT and disable router mode on the C6300 (ADVANCED > Administration > Router Mode > No)
  5. Replace the C6300 with a better modem/router

Options 1 and 2 are the easiest to attempt, but they won't guarantee success.  It depends on the missing NAT filtering option.