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Forum Discussion
johnord
Jan 03, 2016Aspirant
C6300 randomly shuts off
The C6300 works fine with celluar devices connected via WiFi. However, my PC could not connect with the router through an Ethernet Connection (I contacted Netgear tech support about this and was told...
DarrenM
Jan 05, 2016Sr. NETGEAR Moderator
Hello johnord
Have you made sure you have all the updated drivers from you pc manufacture for windows 10?
DarrenM
johnord
Jan 07, 2016Aspirant
I actually started to write something extremely sarcastic...as if it wasn't one of the first things I had done already.
So the answer, simply, is that the firmware drivers for the adapter are the latest available and the firmware drivers are sent from the ISP to my modem/router.
Please don't ask me if I've turned off the PC for 30 seconds and then rebooted.
- vkdeltaJan 08, 2016NETGEAR Employee Retired
does the router reset if you try to hardwire to the Router (instead of wireless)? If you can check this, please make sure you turn off wireless or disconnect the USB wireless adapter.
- DarrenMJan 11, 2016Sr. NETGEAR Moderator
Johnord
What FW version are you on?
What Service provide do have?
Does the issue occurs when you are connected to 2.4GHz or 5GHz WiFi
DarrenM
- johnordJan 12, 2016Aspirant
Darren,
1) V1.02.19
2) Time Warner Cable
3) The wireless adapter only connects via the 2.4Ghz Wifi (it's not capable of connecting to the 5Ghz band)
- johnordJan 12, 2016Aspirant
As I wrote in my initial post (I think it was even the first sentence), for some reason that cannot be explained, the router will not connect to my PC via an ethernet cable.
However, as an update, I bought a PCI-Express ethernet card. I then went into my PC bios and disabled the onboard LAN port, then installed the PCI-card. However, the PC cannot even recognize the new ethernet card (and it's an Intel card, so it's not like it's a cheap generic ethernet card either).
So based on this, my guess is that there's something wrong with my Windows configuration in some way. My video card is an Nvidia card and the ethernet bios on my motherboard uses Nvidia bios. So my guess is something is wrong with that whole setup. I don't know.
But again, that's a guess. I don't have a spare computer to hook up the C6300 to, so I don't know how much of a culprit the router actually is in all of this.