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Forum Discussion
C6300 randomly shuts off
The C6300 works fine with celluar devices connected via WiFi. However, my PC could not connect with the router through an Ethernet Connection (I contacted Netgear tech support about this and was told...
I actually started to write something extremely sarcastic...as if it wasn't one of the first things I had done already.
So the answer, simply, is that the firmware drivers for the adapter are the latest available and the firmware drivers are sent from the ISP to my modem/router.
Please don't ask me if I've turned off the PC for 30 seconds and then rebooted.
does the router reset if you try to hardwire to the Router (instead of wireless)? If you can check this, please make sure you turn off wireless or disconnect the USB wireless adapter.
Johnord
What FW version are you on?
What Service provide do have?
Does the issue occurs when you are connected to 2.4GHz or 5GHz WiFi
DarrenM
Darren,
1) V1.02.19
2) Time Warner Cable
3) The wireless adapter only connects via the 2.4Ghz Wifi (it's not capable of connecting to the 5Ghz band)
I also have same problem with C6300 Modem/Router. Meaning ONLY when my newer laptop connects to this router it shuts down WiFi signal after few minutes. This is my second unit (got replacement unde warranty).
I am a Wireless Engineer with PhD and 20 years into this. The only explanation I can think of is that my newer laptop has 11AC and MU-MIMO so it puts the router at its peak use and it heats up the chip so it shuts down as ofter these have self protection.
VERY FRUSTRATING!!
As I wrote in my initial post (I think it was even the first sentence), for some reason that cannot be explained, the router will not connect to my PC via an ethernet cable.
However, as an update, I bought a PCI-Express ethernet card. I then went into my PC bios and disabled the onboard LAN port, then installed the PCI-card. However, the PC cannot even recognize the new ethernet card (and it's an Intel card, so it's not like it's a cheap generic ethernet card either).
So based on this, my guess is that there's something wrong with my Windows configuration in some way. My video card is an Nvidia card and the ethernet bios on my motherboard uses Nvidia bios. So my guess is something is wrong with that whole setup. I don't know.
But again, that's a guess. I don't have a spare computer to hook up the C6300 to, so I don't know how much of a culprit the router actually is in all of this.
