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Forum Discussion
johnord
Jan 03, 2016Aspirant
C6300 randomly shuts off
The C6300 works fine with celluar devices connected via WiFi. However, my PC could not connect with the router through an Ethernet Connection (I contacted Netgear tech support about this and was told...
johnord
Jan 12, 2016Aspirant
As I've been on this board, I've come to realize something...all of my other devices that connect to the C6300 (and have no issues) use an OS that's not Windows. I have multiple Apple iOS products and several Android devices. The smart devices (like the blu-ray players and TVs) either use a proprietary OS or some version of Linux/Android, etc. And. both my XBox 360 and XBox One use a version of Windows, but it's a vastly different OS than Windows 7 or Windows 10.
(Yes, I know what you're thinking...I have a lot of devices. I know. If you come to my house, you'd think it's a Best Buy store with the amount of tech gadgets I have).
So the only issue is with one PC that runs Windows. I'm starting to guess that it's the way Windows inherently behaves that's the root of my (and apparently other people's) problems.
Of course, Windows programs run a lot of scripts like Java. This means that the when we go I go to a webpage that has a lot of Java or background scripts running (like, say, Newegg.com), there's more two-way communication between my PC and the website servers. Using Newegg as an example, the website is probably checking cookies to see if I've been to the site before, what I was looking at, if I have anything in my cart from my last visit, etc. The browser is also checking the cache for data and pulling things down that are new. This is much more labor intensive than what my other products require since most just download data (like a video stream) and don't upload much of anything. So maybe it's no suprise that when I go to a site like Newegg (or ESPN, or Yahoo, as examples), when too much information is being uploaded and downloaded simlutaneously, the C6300 chokes and just goes into a brief shutoff mode, resets, then come back online 60-80 seconds later.
But this a guess. In theory, based on my data speeds with Time Warner (200mb down/20 mb up), the C6300 router has more than enough bandwidth to handle all the simultaneous request Windows 7 or Windows 10 throws. But maybe it's not the bandwidth, but the router's capability to handle a lot of instructions thrown at it by my PC. That's something for the developers to look into.
Oh, and for the record, as I was writing this, I had Newegg up on another tab in the browers. Almost after every click on a hyperlink, boom, the C6300 shut off all its lights and went into a reboot. It's annoying, if nothing else.