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Forum Discussion
C6300 Slow Download Speed
C6300 v1.02.21 os: os x sierra, android, windows 10 **Speedtest shows 40.06mbps down and 32.57 up** Pay for 200/20 but Normal 250-750 down & 20-50 up.
Procedure
Status
Comment
Acquire Downstream Channel
747000000 Hz
Locked
Connectivity State
Ok
Operational
Boot State
--
--
Configuration File
--
--
Security
Enabled
BPI+
Downstream Bonded Channels
Channel
Lock Status
Modulation
Channel ID
Frequency
Power
SNR
Correctables
UnCorrectables
1
Locked
QAM 256
12
627000000 Hz
7.5 dBmV
38.6 dB
160
1983
2
Locked
QAM 256
16
651000000 Hz
7.6 dBmV
38.9 dB
496
2796
3
Locked
QAM 256
17
657000000 Hz
7.8 dBmV
40.3 dB
377
2874
4
Locked
QAM 256
18
663000000 Hz
7.9 dBmV
40.3 dB
352
3805
5
Locked
QAM 256
21
681000000 Hz
8.4 dBmV
38.9 dB
330
3636
6
Locked
QAM 256
22
687000000 Hz
8.4 dBmV
38.9 dB
315
15110
7
Locked
QAM 256
23
693000000 Hz
8.5 dBmV
40.3 dB
365
2570
8
Locked
QAM 256
24
699000000 Hz
8.4 dBmV
40.9 dB
234
2929
9
Locked
QAM 256
25
705000000 Hz
8.1 dBmV
40.3 dB
483
2566
10
Locked
QAM 256
26
711000000 Hz
8.0 dBmV
38.9 dB
246
1700
11
Locked
QAM 256
27
717000000 Hz
7.9 dBmV
38.9 dB
97
5181
12
Locked
QAM 256
28
723000000 Hz
7.5 dBmV
40.3 dB
320
2630
13
Locked
QAM 256
29
729000000 Hz
7.6 dBmV
38.6 dB
443
3293
14
Locked
QAM 256
30
735000000 Hz
7.6 dBmV
38.9 dB
157
9218
15
Locked
QAM 256
31
741000000 Hz
7.9 dBmV
38.9 dB
287
7055
16
Locked
QAM 256
32
747000000 Hz
7.6 dBmV
38.9 dB
1334
11326
Upstream Bonded Channels
Channel
Lock Status
US Channel Type
Channel ID
Symbol Rate
Frequency
Power
1
Locked
ATDMA
44
2560 Ksym/sec
21400000 Hz
48.0 dBmV
2
Locked
ATDMA
43
2560 Ksym/sec
25000000 Hz
48.0 dBmV
3
Locked
ATDMA
42
5120 Ksym/sec
30700000 Hz
48.3 dBmV
4
Locked
ATDMA
41
5120 Ksym/sec
37500000 Hz
49.8 dBmV
3 Replies
Hello Skbz1999
Are you seeing any uncorrectables? or anything in the logs?
DarrenM
C6300 V1.02.21
Windows 10, OS X Sierra
Called Suddenlink and they got speed back to normal but of course within 6 hours was getting lag again.
1 Locked QAM 256 12 627000000 Hz 5.6 dBmV 38.9 dB 3748 71925 2 Locked QAM 256 16 651000000 Hz 6.1 dBmV 40.3 dB 5473 58002 3 Locked QAM 256 17 657000000 Hz 6.1 dBmV 38.9 dB 6627 83866 4 Locked QAM 256 18 663000000 Hz 6.1 dBmV 38.9 dB 4656 54515 5 Locked QAM 256 21 681000000 Hz 6.3 dBmV 40.9 dB 128820 233748 6 Locked QAM 256 22 687000000 Hz 6.1 dBmV 38.9 dB 4607 70004 7 Locked QAM 256 23 693000000 Hz 6.3 dBmV 40.3 dB 5404 83956 8 Locked QAM 256 24 699000000 Hz 6.0 dBmV 40.9 dB 8252 63598 9 Locked QAM 256 25 705000000 Hz 5.9 dBmV 40.3 dB 8370 82694 10 Locked QAM 256 26 711000000 Hz 5.8 dBmV 38.9 dB 7714 94914 11 Locked QAM 256 27 717000000 Hz 5.9 dBmV 38.9 dB 7467 80357 12 Locked QAM 256 28 723000000 Hz 5.5 dBmV 38.9 dB 6243 56782 13 Locked QAM 256 29 729000000 Hz 5.8 dBmV 38.9 dB 7520 64206 14 Locked QAM 256 30 735000000 Hz 5.6 dBmV 38.6 dB 7555 65621 15 Locked QAM 256 31 741000000 Hz 5.8 dBmV 38.6 dB 6728 88038 16 Locked QAM 256 32 747000000 Hz 5.5 dBmV 38.9 dB 5516 71400 May 17 01:41:56 2017 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 May 17 01:41:56 2017 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 May 17 01:41:56 2017 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 May 17 01:41:56 2017 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 May 17 01:41:56 2017 Warning (5) MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1 May 17 13:59:21 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 17 13:59:26 2017 Warning (5) Lost MDD Timeout May 17 13:59:44 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 18 13:41:54 2017 Notice (6) DHCP Renew - lease parameters tftp file-^1/53C06468/TYPE=RES/COS=186/IP=1 modified May 22 13:43:31 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 22 13:43:37 2017 Warning (5) Lost MDD Timeout May 22 13:45:03 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 22 13:45:09 2017 Warning (5) Lost MDD Timeout May 22 14:32:47 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 22 14:32:53 2017 Warning (5) Lost MDD Timeout May 22 14:33:03 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 22 14:33:09 2017 Warning (5) Lost MDD Timeout May 22 14:33:13 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 22 14:33:50 2017 Warning (5) Lost MDD Timeout May 22 14:33:56 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 22 14:34:17 2017 Warning (5) Lost MDD Timeout May 22 14:34:23 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 23 01:41:54 2017 Notice (6) DHCP Renew - lease parameters tftp file-^1/4636C4E9/TYPE=RES/COS=186/IP=1 modified May 23 13:53:27 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 23 13:53:33 2017 Warning (5) Lost MDD Timeout May 23 13:53:53 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 23 13:53:59 2017 Warning (5) Lost MDD Timeout May 23 15:41:52 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 23 15:41:56 2017 Warning (5) Lost MDD Timeout May 23 15:42:06 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 23 22:09:58 2017 Critical (3) No Ranging Response received - T3 time-out May 24 13:41:55 2017 Notice (6) DHCP Renew - lease parameters tftp file-^1/AD4275D6/TYPE=RES/COS=186/IP=1 modified May 24 15:55:32 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 24 15:55:37 2017 Warning (5) Lost MDD Timeout May 24 15:56:37 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 24 15:56:43 2017 Warning (5) Lost MDD Timeout May 24 15:56:57 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 24 15:57:03 2017 Warning (5) Lost MDD Timeout May 24 15:57:06 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 24 16:00:28 2017 Warning (5) Lost MDD Timeout May 24 16:00:38 2017 Critical (3) SYNC Timing Synchronization failure - Loss of Sync May 24 16:00:43 2017 Warning (5) Lost MDD Timeout May 26 01:41:55 2017 Notice (6) DHCP Renew - lease parameters tftp file-^1/B8C91608/TYPE=RES/COS=186/IP=1 modified May 26 08:32:39 2017 Critical (3) No Ranging Response received - T3 time-out Yea I do see alot of uncorrectables on all the channels you may want to have the ISP check the lines.
DarrenM
