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Forum Discussion
C6300 slow internet (xfinity internet)
Hey everyone,
I've been having off and on slow internet for about a week now. Here some notes on what I've done so far:
-There was a splitter from where the cable wire came out of the wall to the modem. I had cable for a few years but forgot to take off the splitter once I got rid of it. Taking off the splitter appeared to help for a few days but now my internet is back to being slow.
- I have the 200 MBPS package and right now im average around 30-50 MBPS. Sometimes resettting the router or turning it off/on helps
-ISP has informed me that there is nothing wrong on their end from what they can tell.
Any help would be greatly appreciated. Posting logs as well:
14 Replies
Photos can take several days to show up as a moderator has to approve them. And we don't usually check back unless there's a new post.
click on "choose file" and add them 1 by one.
Include screen snips of the cable connections page and the event logs.
Are your speeds wired? or wireless?
How are you testing them? via app? built in speedtest? the actual speedtest website? Details are key here.
