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Forum Discussion
rinks361
Mar 15, 2017Follower
c6300 Wifi Not Working
Just had two power outages back to back. Upon 2nd recovery, the internet had stopped working. A quick plug pull and the modem came back up just fine, but now I have intermittent connectivity. Speedte...
ErnestTheGreat
Sep 15, 2017NETGEAR Employee Retired
Just out of curiosity what ISP are you with is it Spectrum (Charter, TWC or Brigthhouse)? If it is you may want to have a quick chat with them about the WiFi issues as they have been known to add parameters to config files that get pushed to disable the WiFi?
Can you also confirm if the WiFi channels on 2.4Ghz and 5 Ghz are showing 0 as channel number? Since there is no WiFi channel zero this could be why your clients can't see the SSIDs. If none of these apply then your best bet is to call Netgear support.