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Forum Discussion

JayWhy's avatar
JayWhy
Follower
Aug 27, 2016

C6300 WiFi randomly turns off... often.

I keep losing wifi.  My wired connection keeps working when the wifi drops. 

 

LED lights on will be:

Top "lock" LED off

Green wifi LED on

 

Green Power LED on

Green Down LED on

Green Up LED off

Green Internet LED off

Green 2.4 GHz off

Green 5 GHz off

Green Network LED on

USB LED off

 

We have to unplug the C6300 for about 5 minutes and plug it back in to get wifi to work again.

 

Seems to be a common netgear issue, but I haven't found the fix for it.

 

1 Reply

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello JayWhy

     

    Try to change the wireless channel also try to lower the wireless speed which is labeled  mode see if that improves the connection.

     

    DarrenM