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Mcthacker1's avatar
Mcthacker1
Aspirant
Jan 20, 2017
I've been having the same challenges for an extended time. I'm trying to access Genie via the phone app, which I used to be able to do.
  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Jan 23, 2017

    Hello Mcthacker1

     

    Have you made sure you are using the wifi connection when booting up the app?

     

    DarrenM