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Forum Discussion
C6300V2 LOSING SIGNAL
Losing signal none stop. I just bought it last month .Cable co states it is the equipment. I did find something with the firmware but netgear will not talk with the customer that paid 179.00 for
their crapy equipment. what is up with that?
2 Replies
What Firmware version is currently loaded?
Please post a copy and paste of the modems connection status and event log page.
https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-routerIf you paid 179 for this and are still in your return window, return it.
Reason why is its a pretty basic for router performance and only docsis 3.0.
For barely more than that price you could get a C7800 or CAX30 and have a better docsis 3.1 modem built in with a better integrated router as well.
But if you decide to keep it, a screen snip of the cable connections page and event logs help check the line.
