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micp1480's avatar
micp1480
Follower
Mar 15, 2023

C6300V2

So, from the day I bought this router until present day, this router WILL NOT reconnect after a power failure. I have to stick a pin in the reset button and start all over again. Then I have to go and set up all my other WiFi products that are dependent on this. I have reported this from the day I bought it. I am getting very upset with Netgear, for if there is no solution to this I'll go buy an another modem / router, and it will certainly not be netgeqr.

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User

    The C6300V2 is a cable modem/router with voice capability. Have you investigating the settings such as "Cable Connection Starting Frequency"?

     


    micp1480 wrote:

    So, from the day I bought this router until present day, this router WILL NOT reconnect after a power failure.


     

    What happens after a power cut? What do the LEDs show?

     


    I have to stick a pin in the reset button and start all over again.


    Have you tried going  into the browser graphical user interface (GUI) and manually connecting to the Internet?

     


    Then I have to go and set up all my other WiFi products that are dependent on this.


    Have you thought of creating a backup copy of your settings so that you cab reload it after a reset? It doesn't solve the problem, but it reduces the hassle.

     

    When it comes to fixing the problem, you do better to hang out in the place where people talk abut cable devices. Cable ISPs seem to be prone to connection issues. Maybe someone can help.

     

    While many questions about routers are generic and could be answered anywhere, some things need specialist knowledge.

    You might get more help, and find earlier questions and answers specific to your device, in the appropriate section for your hardware. That's probably here:

    Cable Modems & Routers

    You might like to search there for messages related to your problem.

    I will ask the Netgear moderator to move your message.

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    Please post a copy and paste of the modems connection status and event log page.
    https://kb.netgear.com/30007/How-do-I-obtain-the-cable-connection-information-from-a-NETGEAR-cable-modem-modem-router
    https://kb.netgear.com/30008/How-do-I-view-or-clear-the-event-logs-on-my-NETGEAR-cable-modem-or-modem-router

     

     

    Have the ISP check the signal and line quality UP to the modem. Be sure the ISP provisions the modem correctly.
    Be sure there are no coax cable line splitters in the between the modem and ISP service box. 
    Be sure your using good quality RG6 coax cable up to the modem. 
    Start with removing any amplifiers, signal attenuators, or splitters from the coax.
    From there check the line for kinks, damage, moisture in the line.
    Check the connectors for improperly made ends, foil touching the copper coax line, loose connections, bad/old/cheap connectors, or corroded connections. Replace them if you do.
    Be sure to power OFF the modem for 1 minute then back ON.
    https://community.netgear.com/t5/Cable-Modems-Routers/General-info-and-Troubleshooting-for-Cable-Modems/m-p/1530376#M12853
    https://kb.netgear.com/24311/Power-level-guidelines-for-a-NETGEAR-cable-modem-router
    https://www.duckware.com/tech/solving-intermittent-cable-modem-issues.html


    micp1480 wrote:

    So, from the day I bought this router until present day, this router WILL NOT reconnect after a power failure. I have to stick a pin in the reset button and start all over again. Then I have to go and set up all my other WiFi products that are dependent on this. I have reported this from the day I bought it. I am getting very upset with Netgear, for if there is no solution to this I'll go buy an another modem / router, and it will certainly not be netgeqr.