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Forum Discussion
BKhoo
Aug 29, 2020Aspirant
C6900 2.4G SSID Disappeared
My wireless devices all of a sudden can't see the SSID of the 2.4G channel of my router. The 5G channel is still visible. I've had this router for probably 2 years and have been using the 2.4G channel without issue. What may be causing this and how to resolve? I need the 2.4G channel because i have 2 old devices that can't detect 5G.
Thanks!
Have you logged into the router to see if the 2.4ghz ssid broadcast was disabled?
Or even just tried a factory reset and reinstall? I'd normally tell you to reinstall the firmware but with combo devices, the isp controls the firmware.
3 Replies
- plemansGuru - Experienced User
Have you logged into the router to see if the 2.4ghz ssid broadcast was disabled?
Or even just tried a factory reset and reinstall? I'd normally tell you to reinstall the firmware but with combo devices, the isp controls the firmware.