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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
Getting the same issues; is there a fix for this now? Does anyone know the latest firmware #
Nothing but crickets from Netgear on the Sync problem
Here is a list of the fimwares based on your ISP
http://kb.netgear.com/app/answers/detail/a_id/25477
Was the tech able to find any issues as I do see some timeouts in your logs that are posted.
DarrenM
Still dropping a connection at least once a day. We have tried 3 different modems of the same model and they all drop. They have replaced the line going to my house, the connectors, and the drop line (the previous one had a staple that was a bit too tight, so we thought we found the problem...nope).
Right now we have the netgear set up and another modem that they provided to us. We're going to see if the connection still drops on the netgear, and if it does, does the other one have a dropped signal as well (they're on a splitter). If it is only the netgear, then we're just going to go with a different company and modem. It is clearly an issue with the firmware or device.
I have been having this same issue and finally had it with the Netgear C7000! I went and bought an Arris SPG6950AC2 and the problem is gone! I wounder what action you have to take to get these devices replaced as I am sure NetGear is very aware of the "loss of sync" issue as it has been reported many times in this forum. I was a loyal customer until this purchase and constant fight to get it to work reliably.has changed my opinion on NetGear. Out of warranty and off the hook is my take on this..
