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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
Where are we on this. Any solution yet? At this point I think I might have to go back to use the rent moden from comcast that dealing with this. Does any one know if just using the moden on the c7000 will drop connection 2?
Thanks
Based on experience of myself and others reporting and complaining about the same issue, and similar comments from ISPs, it is unlikely that the problem is a "software issue". Instead, it may well be a combination of a defective component and/or interference on the circuit board level. Since the "problem" experienced with the initial production units can not be resolved by NetGear through software settings or upgrades, it would seem that these units will remain unreliable and can not be "fixed". Since "replacement units" from current production may also have the same manufacturing and/or design defects, that route may not resolve the problem.