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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
I'm having the same issues, I had Comcast out half a dozen times and they have done everything they can to try and fix, when they show up no issies are found, but they have removed splitters, replaced the ends on cables, boosted the signal with an amplifier. Still happens, been happening ever since I bought the modem, now I'm starting to believe it;s the modem not Comcast.
It is not Comcast. C7000, a $220 asset, is in my closet now. I have written it off ass a loss and lesson learned. I almost threw it away or lit it on fire in protest. But, I chose to keep it around as a reminder. I replaced my setup with ASUS gear and all is fine. I have always had Netgear everything. Since their total lack of concern about this known issue I will never buy another. I was recently in the market of a wireless repeater for another location that has a lot of obstruction. Pretty much the only game in town was Netgear. I decided to run ethernet wiring instead.
Trust me. It is the modem/router and they do not care.
If anyone is in doubt, go to dslreports.com/speedtest run the test a few times and click on "see full data in table". You will see that fewer channels are bonding than the modem interface reports.
With the right software you can make anyone see what you want them to see - just ask VW
I ran the test on "https://www.dslreports.com/speedtest/". Great testing site, with lots of information. I experienced the same change in download rates as reported before - initial test was low, second test was per contract with TWC, nearly a 5-fold change in the download rate of the initial try. So, I still conclude that "If the repeated tests start with low rates and continue to increase, then it is most likely the ISP." If this is casued by the router/modem - I have yet to determine how/why.