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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
So I just had a third phone call with Netgear and this one was BY FAR the worst one. THe lady insisted on me going through all her stupid scripted crap, even though I had already been through it. Then she insists it takes 12 hours for the settings changes to work. 12 hours???? BS They are just trying to cycle the phones. Half an hour wait just to talk to her. CLUELESS. I told her about the traceroute pings and the connection dropping and I might as well have been talking french because she didn't know how to respond, so she went back to her script!
POOR SERVICE FOR A POOR PRODUCT.
They need to give me a working one or give me my $240 back.