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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
Comcast has been on this for the last several weeks/months and can't find anything. However, their smallest test time is 5 minutes increments. But I may have stumbled on the issues. These statistics are for direct connect cable - computer to Router.
https://www.voipreview.org/speedtest
This site tests more than just upload and download speed. i tests for Latency/Ping
We use MagicJack. When we connect to a call, we loose the incoming voice for anywhere from 6 to 30 seconds. We just keep talking, though that is hard to do when it is an answering machine or robo menu. The tests explain what is happening. But I don't know where to go with this. Can't get to the right people at Comcast or Netgear.
When I ran this test the numbers in the beginning of the test were all over. It looked like an EKG and then it is steady. Something is happening at the beginning of the connection not only on the phone, but also when we go to other websites.
This was 7 PM
This was 7:15 PM
This was 7:15 PM This explains my MagicJack Phone issues
7:30 PM IP Phone and Skype are OK
is "UPnP" turned ON for both MagicJack and the Router?
Do MagicJack's settings allow selecting Incoming Ports? More than one?
These serttings will affect the performance of MagicJack, as well as other programs (Skype, etc.).
Skype's "Tools" include these types of settings. See "Tools/Options/Advanced/Connections".