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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
I have the same issue, and had them send me a brand new replacement, wich took 2 months of hoops and bull**bleep** to get, only to have the brand new device do the same. I didn't find this page until now, and they told me they had never had issues with this modem/router connecting or having t3 t4 t5 t6 errors and blammed it on my isp. I had the isp out 4 times checking my lines, and spectrum couldn't explain why it was happening. The artemis they gave me works and doesn't time out. So A) why would they claim not knowing about issues with this product since it has had issues dating back to 2016 with this exact problem, and why am I still trying to use it. We ALL should be reimbursed the $198.00 that we spent on this device, as it clearly does not work. They will be calling me back tomorrow, and I will let them know I have found this page and see what they say. I doubt I will see any money from this, sad cause I have used netgear products for well over 8 years. DONT BUY THIS DEVICE!
I have the same issue, and had them send me a brand new replacement, wich took 2 months of hoops to get, only to have the brand new device do the same. I didn't find this page until now, and they told me they had never had issues with this modem/router connecting or having t3 t4 t5 t6 errors and blammed it on my isp. I had the isp out 4 times checking my lines, and spectrum couldn't explain why it was happening. The artemis they gave me works and doesn't time out. So A) why would they claim not knowing about issues with this product since it has had issues dating back to 2016 with this exact problem, and why am I still trying to use it. We ALL should be reimbursed the $198.00 that we spent on this device, as it clearly does not work. They will be calling me back tomorrow, and I will let them know I have found this page and see what they say. I doubt I will see any money from this, sad cause I have used netgear products for well over 8 years. DONT BUY THIS DEVICE!