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Forum Discussion
C7000-100NAS randomly drops internet connection
Hello, My C7000-100NAS modem seems to randomly drop it's Comcast connection. This happen on 2.4 ghz, 5 ghz, and wired connections. There is no pattern, however the dropped connection usually last...
The fix for us was change the 2.4 to channel 6 and 5ghz to channel 157 on the wireless tab of the Netgear genie ( or router login page ).
Hello,
Switching channels only works temporarily. That channel will eventually get full again within 1 - 3 days. If you don't mind having to do it often, that's a good solution. But if you want a permanent fix, turn your Netgear into Modem only and use the Google Wifi as your router. I believe it's been almost a year or longer with no more problems here. Good luck!
Switching channels only works temporarily. That channel will eventually get full again within 1 - 3 days. If you don't mind having to do it often, that's a good solution. But if you want a permanent fix, turn your Netgear into Modem only and use the Google Wifi as your router. I believe it's been almost a year or longer with no more problems here. Good luck!