NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

EricEin's avatar
EricEin
Follower
Aug 06, 2023

C7000 AC 1900

Had to factory default my C7000.  Typed in the 192.168 address to get into configure.  It takes me immediately into changing password for admin,  Set a new password, answer security questions, add in SN it says password changed .  Click on link to take me to set up and it takes me immediately back to password reset screen.  Defaulted modem several times, cleared cache in my laptop several times.  How do I get out of this endless cycle of terror?

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Aug 07, 2023

    make sure you meet the minimum requirements for the password. 

    I use 

    1. upper case letter

    2. lower case letter

    3. special character

    4. number

    5. at least 10 characters.  (might not need 10 but that's what I use)