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Forum Discussion
C7000 AC1900 modem/router keeps dropping connection.
I just got this modem/router a few days ago, and usually it will drop service entirely and I will have to reboot the nighthawk and it will restore. It has the newwest firmware on it so im not sure w...
Nobody knows anything about the c7000 dropping network signal throught the day? It seems to be a daily issue. Sure a reboot fixes it, but that can be a pain having to do that everyday...
Hello juztplayin12
I would try to change wireless channels. Also check the logs of the modem and look for anytype of T3 T4 timeouts if you are seeing these errors you may want to contact your ISP have them send a tech to check your cable connection.
DarrenM
Thanks for the reply. Im affraid its not the wireless channel becuase it drops my wired connection as well. Like I said i have to let it sit 5-10 minutes to gain network again, or power cycle the modem. And its not the ISP becuase my previous modem rarely, if ever, dropped its signal. This is stricly the nighthawk modem. They need to come out with a new firmware update so this stops happening. Or fix the hardware itself.
Hello juztplayin12
Are you able to log into the modem and provide a screen shot of the event log for me it may help figure out what the issue with the modem dropping connections.
DarrenM
